Frequently Asked Questions
How can I print the certificate images that you send me? The key is to save the images and use a computer program (Photoshop, Picasa, even something like Word) to control the image size for printing. Here's a way to do it using WindowsXP.
How long do lookups take? Usually just a few days, sometimes even quicker. I usually do lookups on Tuesday, Thursday and Saturday and so you should hear from me by the next day. If you don't, please contact me immediately.
Do you do naturalization research? Property research? Divorce research? Probate research? Occasionally, but not at the moment. Naturalization, probate, and divorce lookups are available from Kim Stankiewicz through our Genlighten.com website.
May I telephone you with a request? No. ChicagoGenealogy.com has no telephone number and I do not accept requests or offer consultation by phone. Email lets me work efficiently, which in turn, helps me keep my prices low.
You call yourself a "lookup service." How is that different from a "professional genealogist?" My goal is to provide quick, reasonably-priced access to documents that match the index entries you've found. If you need someone to formulate and carry out a research plan or if you need certified documents for legal purposes, you will want to find a genealogist or other professional to help.
Why do you have the links to the Family History Library Catalog on your web pages? One of my website goals is to provide you with detailed information about the Chicago/Cook records that are available through Family History Centers. The Family History Center that I visit has many of these records on microfilm, making it possible for me to do quick lookups, but these films can be requested through any Family History Centers worldwide. I provide the catalog links to make it easy for those of you who would like to order films to do your own research.
What's your mailing address?
ChicagoGenealogy.com
PO Box 174
Wilmette, IL, 60091